Tax, Duty and Import Charges | Worldwide Delivery

Tax, duty and import charges

We ship from our warehouse in Germany. Which taxes apply depends on the delivery country.

Deliveries within the EU

All prices shown include the statutory VAT of the destination country. The amount you see at checkout is the amount you pay.

There is no customs clearance within the EU single market, so nothing further is due on delivery.

Deliveries outside the EU

This includes, among others:

  • United Kingdom
  • Switzerland
  • Norway
  • United States
  • Canada
  • Australia
  • Japan, South Korea, Taiwan, Singapore
  • and all other countries outside the EU

For orders from these countries we deduct German VAT automatically. You buy at the net price. The amount shown in the shop and at checkout, after entering your delivery address, is the amount you pay to us.

On import into your country

Customs will normally charge import VAT, duty where applicable, and a handling fee from the carrier. These amounts fall due on delivery and go directly to the authorities or to the carrier.

We do not collect these amounts and can neither influence nor refund them. The level depends on the rules in your country. If you would like to know in advance what to expect, ask your local customs authority for the tariff classification for musical instruments.

Shipping costs

To countries outside the EU, shipping is 65 euros for violin and viola and 165 euros for cellos. For Germany and the EU, the rates shown at checkout apply.

Further questions on delivery and returns are answered on our FAQ page.